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Data Deletion Policy

Last updated: July 15, 2026 | Effective date: July 15, 2026

You own your data. This page explains how to request deletion of your account, content, and any personal information we hold, and how long the process takes.

This Data Deletion Policy describes how Google SEO Agency ("Company", "we", "us", or "our") handles data deletion requests from users of AI Marketing Studio ("Service") at marketing-studio.googleseoagency.com. It applies to all data collected through your account, including content, integrations, and analytics.

1. Your Right to Delete Your Data

You have the right to request deletion of the personal data we hold about you at any time. This includes:

  • Your account profile and login credentials
  • Generated content (text, images, videos, captions) created through the Service
  • Connected social media account credentials and authorisation tokens
  • Analytics, performance, and usage data tied to your account
  • Billing history, invoices, and payment metadata (subject to legal retention requirements)

Data deletion is permanent and cannot be undone. Once deleted, your account cannot be recovered, and any active subscriptions, scheduled posts, or third-party connections will be terminated.

2. How to Request Account Deletion

You can delete your account in two ways:

1
Self-service (recommended): Log in to AI Marketing Studio, go to Settings → Account → Danger Zone, and click "Delete my account". You will be asked to confirm via email before the request is processed.
2
Email request: Send a signed deletion request to support@googleseoagency.com from the email address associated with your account. Include the subject line "Account Deletion Request".

For email requests, we may ask you to verify your identity before processing to prevent unauthorised deletions. Verification is usually a single reply from your registered email confirming the request.

3. What Happens After You Request Deletion

Once we receive and verify your request, the following steps are taken:

  • Within 24 hours: Your account is marked for deletion. All scheduled posts are cancelled. Third-party social media connections are revoked at our end.
  • Within 7 days: Your account is deactivated and signed out from all active sessions. A confirmation email is sent to you.
  • Within 30 days: All personal data is permanently deleted from our production databases, file storage, and backups (subject to backup rotation schedules).
  • Within 90 days: Residual data is purged from encrypted backups and analytics warehouses.

4. Data We Are Required to Retain

Even after you request deletion, we may retain certain data for as long as required by law or for legitimate business purposes, including:

  • Billing & tax records: Invoices, transaction IDs, and amounts (typically 7 years for tax compliance)
  • Legal compliance: Records required to comply with applicable law, regulation, or court order
  • Fraud prevention: Hashed identifiers to prevent re-registration by banned users (anonymised)
  • Aggregated, non-identifiable analytics: Summary statistics that cannot be tied back to you

All retained data is stored securely and access is restricted to authorised personnel only.

5. Deletion of Data on Connected Third-Party Platforms

When you delete your AI Marketing Studio account, we also remove our access to your connected third-party platforms (Facebook, Instagram, LinkedIn, TikTok, YouTube, Pinterest, WhatsApp, etc.) by revoking OAuth tokens. However, any data that you previously published to those platforms from our Service (for example, a LinkedIn post that we created and published on your behalf) remains on those platforms after your account is deleted.

To delete content that we published on your behalf, you must delete it directly from the respective platform. Each platform provides its own tools for this:

  • Facebook & Instagram: Use the Facebook account deletion page or delete individual posts from your profile.
  • LinkedIn: Delete posts from your LinkedIn feed or close your LinkedIn account via LinkedIn Help.
  • YouTube: Delete videos via YouTube Studio.
  • Pinterest: Delete pins or close your account via Pinterest Help.
  • TikTok, X (Twitter), WhatsApp, others: Use the platform's own account and content management tools.

6. Google Sign-In Data Deletion

If you signed in to AI Marketing Studio using Google Sign-In, you can revoke our access to your Google account at any time via Google Account security settings. Once revoked:

  • Our access to your Google account data is removed immediately
  • You can no longer sign in to AI Marketing Studio using that Google account
  • Any content you generated while signed in via Google is still subject to your AI Marketing Studio account deletion request above

Our use of Google user data adheres to the Google API Services User Data Policy, including the Limited Use requirements.

7. Facebook Platform Compliance

For users who connected a Facebook or Instagram account, we honour the Facebook Platform's data deletion requirements. You can request deletion of all data we have received from Facebook or Instagram about you by following the deletion steps in Section 2. We will:

  • Delete all data we have received from Facebook/Instagram APIs about you (profile, pages, posts, leads, audience insights)
  • Revoke our app's access to your Facebook/Instagram account
  • Notify you by email once deletion is complete, typically within 30 days

8. Bulk Data Export Before Deletion

Before you delete your account, we recommend exporting your data. You can download an archive of your content from Settings → Account → Export Data. The archive includes:

  • All generated content (text, images, video metadata)
  • Scheduled and published post history
  • Social media account connections (tokens are excluded for security)
  • Leads, contacts, and CRM data
  • Analytics reports and performance metrics

Exports are available in JSON and CSV formats. Once your account is deleted, no further exports can be generated.

9. GDPR, CCPA, and Other Privacy Rights

If you are located in the European Economic Area (EEA), the United Kingdom, or California, you have additional rights under the GDPR, UK GDPR, and CCPA/CPRA, including:

  • Right to erasure ("right to be forgotten"): Request deletion of your personal data (covered by this policy)
  • Right to data portability: Receive your data in a machine-readable format (see Section 8)
  • Right to opt-out of sale: We do not sell personal data, so this right is not applicable
  • Right to non-discrimination: We will not penalise you for exercising your privacy rights

To exercise any of these rights, contact us at privacy@googleseoagency.com.

10. Children's Data

Our Service is not directed to children under 18. If we learn that we have collected personal data from a child under 18 without verified parental consent, we will delete that data as soon as possible. If you believe a child has provided us with personal data, please contact us at support@googleseoagency.com.

11. Changes to This Policy

We may update this Data Deletion Policy from time to time. Material changes will be communicated by email and by a prominent notice in the Service. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Service after a change indicates acceptance of the updated policy.

12. Contact Us

If you have any questions about this Data Deletion Policy or wish to submit a deletion request, please contact us:

  • Email (deletion requests): support@googleseoagency.com
  • Email (privacy questions): privacy@googleseoagency.com
  • Website: marketing-studio.googleseoagency.com
  • Mailing address: Google SEO Agency, Data Protection Officer, United Kingdom

We aim to acknowledge all deletion requests within 48 hours and complete them within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.

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